A customer once noted that in working with Delta AV's Support team, he “sleeps well at night.” It's exactly that peace of mind that we aim to bring to all of our customers. We provide it through a combination of services, agreements, and guarantees, and we provide this support to any system—not just ones that we build.
With Delta comes a commitment to innovation and expertise built from experience. The Delta Support team has even developed a remote monitoring system that often resolves system issues before they become problems.
A Multifaceted Foundation
Our service technicians troubleshoot wiring and connection issues, repair system equipment and connectivity, adjust audio, and calibrate small systems, among other custom requests. Our programmers configure, write code, and debug control systems such as AMX, Crestron, FSR, and Extron. We test touch panels, button panels, control interfaces, and digital signal processors (DSP). In addition, our on-staff event management team coordinates and produces a full entertainment experience for events of all sizes, from product launches to press conferences to international broadcasts. Delta's Support team goes a step further, offering onsite warranties and service level agreements.
We believe strong support shouldn't come in the form of reactionary call and response technical assistance. Rather, we want you to rest easy knowing you have a proactive and committed partner in our support team.
Remote Monitoring System
An isolated and secure network allows Delta AV to monitor AV equipment remotely, often resolving issues before they’re ever known to the client — an essentially “on site” solution to keep systems running optimally.
Technician Services
Delta AV service technicians learn everything we can about your organization to provide solutions to keep your systems healthy. Delta AV works with a vast array of technologies and supports systems of all ages, regardless of whether we were part of the build.
Live Events
Delta AV offers live event consultation and creative planning, combining your vision with our innovation. Our on-staff event management team coordinates and produces a full entertainment experience for events of all sizes.
Onsite Warranty
Delta AV is committed to your peace of mind. We provide onsite support for audio and visual systems during a designated warranty period, which guarantees Delta AV’s workmanship, programming, and configuration.
Service Level Agreements
Delta AV has a commitment to exceeding expectations. Out of that commitment comes customized priority service agreements tailored to the specific needs of your room or location. Your team will be more productive knowing that you’re protected.
Delta AV has taken a personal touch with PacificSource. I feel like they’re part of our family.
Featured Project:
PacificSource
